Delivery information

Last updated: October 27, 2026

This page describes how delivery works. Exact coverage, cost and timings are confirmed with our UK fulfilment partner and will be published here before launch — see the flagged items below.

Where we deliver

We deliver across the United Kingdom. [TO CONFIRM: any postcodes or areas (e.g. Highlands & Islands, Northern Ireland) with extended timings or surcharges.]

Cost

[TO CONFIRM: whether delivery is free or charged, and the amount. Shown clearly at checkout before you pay, in every case.]

Dispatch and delivery time

[TO CONFIRM: dispatch time after ordering and typical delivery time once dispatched. We will state these as a clear range here and at checkout, and never promise a date we can't meet.]

Delays

If we can't deliver your order within the time stated at checkout, we'll email you before that time with a new estimate and give you the choice to cancel your order for a full, prompt refund.

Damaged or missing parcels

If your parcel arrives damaged, take a few photos of the box and the product and email us within 7 days of delivery. If tracking shows delivered but you don't have it, check with neighbours and your building, then contact us: we'll open a claim with the carrier and send a replacement or refund once it's resolved.

Address changes

Email us as soon as possible if your address is wrong. We can update it as long as the order hasn't been dispatched.

VAT

Prices shown on the site include VAT where applicable. Any delivery charge is shown separately at checkout before you pay.

Questions

Write to support@goodweatherhome.com. We reply within one business day.